You can change or cancel your appointment up to 24 hours before your appointment time. A full refund will be provided for appointments cancelled with 24 hours or more notice. For appointments cancelled with less than 24 hours notice, a 50% refund will be provided. There are no refunds if you do not show up for your appointment/session.

How to Reschedule
To reschedule your appointment, visit My Bookings and select Manage Upcoming Appointments. Once you have logged in, you will see a list of your upcoming appointment(s). Simply click the reschedule button and choose your new appointment day and time.

Once you have selected your new appointment time, you’ll see a confirmation message confirming that your booking has been updated.